WEMAXAWEB DESIGN STUDIO
CONTACT & CLIENT CARE

Use the address that matches the conversation.

Sales, enterprise and support conversations are separated so the request reaches the right workflow. For a new project, sales@wemaxa.com is the default.

SALESNew work
ENTERPRISELarge systems
SUPPORTActive maintenance
GENERALCompany questions
CONTACT ROUTING

Sales

sales@wemaxa.com for new websites, redesigns, applications, ecommerce, AI or branding.

Enterprise

enterprise@wemaxa.com for larger systems, migrations, multi-team work and infrastructure-heavy projects.

Support

support@wemaxa.com for active maintenance and technical support conversations.

WHAT THIS SERVICE ACTUALLY INVOLVES

Substance before package names.

This page is explicit about decisions, boundaries and deliverables so a visitor can understand the work before starting a sales conversation.

New project conversations

For a new website, redesign, application, ecommerce build, AI integration or branding project, sales@wemaxa.com is the default route. Include the current URL if there is one, the main outcome, must-have features, target timing and any examples that help communicate the desired level of design.

The Start a Project page can assemble the same information into a prefilled email if you prefer a structured brief.

Enterprise and integration-heavy work

Use enterprise@wemaxa.com when the project includes several systems, user roles, data migration, deployment requirements, internal stakeholders or a discovery phase. A short architecture summary is useful even if some details are still unknown.

Do not send production passwords or confidential datasets in the first email. Access details can be exchanged later through a secure project channel.

Existing support and general questions

Active maintenance and technical issues can use support@wemaxa.com, ideally in the existing project thread where previous context is available. General company questions that are not sales or support requests can use info@wemaxa.com.

If you are unsure which address applies, sales@wemaxa.com is a reasonable starting point for a new commercial conversation.

CONTACT ROUTING

Choose the conversation you actually need.

Each address has a different purpose so operational support does not get buried under new-business mail.

NEW PROJECTS

Sales

Websites, redesigns, applications, ecommerce, AI integration and branding.

sales@wemaxa.com
LARGER SYSTEMS

Enterprise

Multi-role systems, migrations, integrations, infrastructure and discovery.

enterprise@wemaxa.com
ACTIVE CLIENTS

Support

Maintenance, technical issues and ongoing operational requests.

support@wemaxa.com
GENERAL

Information

Company questions that are not a new project or active support issue.

info@wemaxa.com
SCOPE DETAILS

What we discuss before committing to the build.

These are the practical dimensions that change design, architecture, effort and continuing operation for this service.

Salessales@wemaxa.com
Enterpriseenterprise@wemaxa.com
Supportsupport@wemaxa.com
Generalinfo@wemaxa.com
Project briefUse Start a Project for structured context
Sensitive accessExchange credentials later through an appropriate secure channel
WEMAXA WORKING RULERoute the message clearly before adding another communication tool.
DELIVERABLES

What can come out of the engagement.

Exact deliverables depend on scope, but these are concrete categories of work rather than vague transformation language.

Sales

New projects and redesigns

Enterprise

Larger systems and integrations

Support

Active maintenance and technical issues

General

Company information and routing

PRACTICAL QUESTIONS

Questions that change the project.

Short answers to the issues that normally affect scope, architecture or handoff.

Which address should a new client use?

Use sales@wemaxa.com for a new commercial project. It is the simplest route for web design, development, ecommerce, AI integration or branding inquiries.

When should enterprise@wemaxa.com be used?

Use it for larger application scope, multi-system integration, migration, infrastructure-heavy work or a discovery engagement that involves several technical and organizational stakeholders.

Where should active maintenance issues go?

Use support@wemaxa.com, ideally in the existing project thread when possible. That keeps operational context together and separates active support from new sales conversations.

Discuss this project with Wemaxa.

Use the project brief or contact the studio directly.